Maximize Profits Through Lifetime Clients shows dealers how to create a company that no longer runs from “hot to cold” by weatherproofing their business with a well-managed, profitable maintenance agreement program that internal customers believe in, offer, and close. Through a well-developed maintenance program, dealers will be able to stabilize profits and cash flow in their companies and develop a long-term client base instead of one-time customers. Attendees will also be able to develop their lead replacement pool and retain a consistent labor force by providing work year round. Residential Maintenance provides a way to tie clients that value quality and service back to your company.
Jennifer Shooshanian brings her vast knowledge and experience as a service manager to BDR’s training program. She helps dealers appreciate their service department as a profit center, not just a necessary evil. Jennifer started in the HVAC industry at Jacobs Heating & Air in 1991. Her experience includes new construction and retro-fit, but her specialty and passion is service. She ran Jacobs service department for 6 years. During this time, the service department’s revenue and net profits increased by over 50%, using fewer technicians than when she started.
|October 11-12, 2017||Wed. 9-5, Thurs. 7:30-4:30||6565 Exchequer Dr. Baton Rouge, LA 70809||$755||Jennifer Shooshanian|
Implementing the Sales Process is an in-depth look at the total company sales process and the detailed role of the Home Solutions Advisor (Retail Salesperson). Topics covered include: preparing for the sales call, conducting the sales call, and the steps to follow after the sales call. The class has a special focus on how to become a $2.5 Million + salesperson. Attendees will walk away from class having learned all the actions the top producing retail salespeople in the nation are using.
Implement a structured retail sales process focused on communicating the value & benefits of the dealer’s company & the products it represents to the consumer in a manner that:
Implement a sales process to:
Barry Burnett joined BDR as a partner in 1998. As an instructor of proven business principles, Barry works to raise the bar of performance in the heating and cooling industry by teaching others the techniques and strategies that he developed as a successful dealer and distributor. Barry founded B & B Heating and Air Conditioning in Redmond, Washington in 1977. In 1988, Contracting Business named B & B Residential Contractor of the Year. By 1991, B & B had gone from sales of $500,000 to more than $15,000,000.
|October 17-18, 2017||Tues. 9-5, Wed. 7:30-4:30||5191 Hickory Hill Rd. Memphis, TN 38141||$755||Barry Burnett|
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