CE's Warranty Tools allow you to import a saved claim that was initiated in the field using the CE HVAC Assist Mobile App. With this feature, all of the information is populated based on your Technician's data entry, allowing you to quickly review and submit the claim to ServiceBench.
Once you are logged in, you'll need to add your ServiceBench credentials. (Don't worry, you'll only have to do this once - and the id and password will be saved for next time)
Click on the Your Account button in the upper right hand corner, and select the Your Info & Password option.
Scroll down, and you'll see a place to enter your Servicebench ID, username, and password. Click Update, and you're ready to go.
Now, click the Warranty link at the top of the screen.
Click the Import Claim tab.
You will have received an email with a claim code that you'll use to access the claim that's been started. Copy the claim code from the email, and paste it into Claim Code field.
Click Import Claim.
The claim information entered by the technician will be imported into the screen. All you'll need to do is review for accuracy, add any missing information, and click "Submit Claim". The claim will then be submitted to ServiceBench for processing.
‡Ductless Stock Up and Save offer valid thru May 31, 2019 at participating CE locations. Account must be active and in good standing condition to qualify for terms. Excludes special pricing and all accessories. Special quotes, OEM parts & job pricing excluded. Not valid on previous purchases. Offer cannot be combined with other offers or programs. Management reserves the right to modify or end this promotion at any time without notice. Orders must be placed and taken delivery by May 31, 2019.
*NU-CALGON GIFT CARD OFFER valid March 1, 2019 - April 30, 2019. Excludes special pricing. Offer cannot be combined with other offers or programs. While supplies last. No rain checks allowed. Not valid on previous purchases. Management reserves the right to modify or end this promotion at anytime. All products not available in all areas. Account must be active and in good standing with CE, as determined by CE’s credit department prior to and during the promotion period. Gift certificates.com voucher will be distributed within 60 days of the conclusion of the promotional term. Returns of eligible merchandise will be subject to deduction of valuation of voucher. Eligible accounts will be notified by telephone or email.