Your browser is not supported. For the best experience, you should upgrade to a modern browser with improved speed and security.
Ductless Stock Up and Save

Submit Warranty Claim on the Website

CE gives you the ability to view warranty information and quickly submit claims online to ServiceBench - without ever leaving the CE website. With this tool, you perform warranty tasks when it's convenient for you, avoiding any wait times during our busiest season.

In order to take full advantage of this functionality, you’ll need to register for an online account and sign in to your account.

  1. Once you are logged in, you'll need to add your ServiceBench credentials. (Don't worry, you'll only have to do this once - and the id and password will be saved for next time)
  2. Click on the Your Account button in the upper right hand corner, and select the Your Info & Password option.
  3. Scroll down, and you'll see a place to enter your Servicebench ID, username, and password. Click Update, and you're ready to go.
  4. Now, click the Warranty link at the top of the screen.
  5. Click the Submit Claim tab.
  6. Your ServiceBench id will be prepopulated, and a form will be ready to submit all relevant information associated with your warranty claim - Including the claim information, information about the customer, information about the failed part, repair info, and additional information required for furnaces.
  7. Once completed, you'll click the Submit Claim button. Your claim will then be submitted to ServiceBench for processing.

Related Topics

‡Ductless Stock Up and Save offer valid thru May 31, 2019 at participating CE locations. Account must be active and in good standing condition to qualify for terms. Excludes special pricing and all accessories. Special quotes, OEM parts & job pricing excluded. Not valid on previous purchases. Offer cannot be combined with other offers or programs. Management reserves the right to modify or end this promotion at any time without notice. Orders must be placed and taken delivery by May 31, 2019.
*NU-CALGON GIFT CARD OFFER valid March 1, 2019 - April 30, 2019. Excludes special pricing. Offer cannot be combined with other offers or programs. While supplies last. No rain checks allowed. Not valid on previous purchases. Management reserves the right to modify or end this promotion at anytime. All products not available in all areas. Account must be active and in good standing with CE, as determined by CE’s credit department prior to and during the promotion period. Gift certificates.com voucher will be distributed within 60 days of the conclusion of the promotional term. Returns of eligible merchandise will be subject to deduction of valuation of voucher. Eligible accounts will be notified by telephone or email.
Motor Season